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AUSTIN GAS LEAK TESTING

What to do immediately when you smell gas in your Austin home

Smelling gas is an emergency. This page covers the exact steps to take, what not to do, and when it is safe to call for professional gas line testing after the immediate danger has passed.

Leave the home immediately, go outside, and call your gas utility or 911 — do not use any switches or devices indoors. Gas line testing can be scheduled after emergency services confirm it is safe to re-enter.

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Pressure testing • Line integrity • Safety first
After Emergency Clearance
Line integrity
Confirm what needs repair
Non-invasive testing
No open flame or gas flow
Repair readiness
Help contractors plan repair

If you smell gas, leave immediately and call your utility company or 911 from outside. Do not use lights or phones.

  • •What it is: EMERGENCY - leave immediately if you smell gas
  • •Who it fits: Anyone smelling gas odor (rotten egg smell) in their home
  • •Where it doesn't: Non-emergency gas line testing situations
  • •Next step: Leave and call utility or 911, then call 737-252-8129 after it's safe

If you smell gas right now: Leave the home immediately and call your gas utility or 911 from outside. Do not use any light switches, phones, or appliances inside the home before leaving.

What It Usually Means

A gas smell — described as a rotten egg or sulfur odor — means natural gas or propane is escaping somewhere in your home's gas system. This is treated as an emergency because accumulated gas can ignite from a spark too small to see.

Professional gas line testing applies after emergency services have cleared the home and confirmed it is safe to re-enter. This page is for safety information first; diagnostics come only after the immediate danger is resolved.

What to Do Right Now

Four steps if you smell gas

01
Leave Immediately
Do not stop to gather belongings, turn off lights, or use your phone. Exit the home as quickly as possible and leave the door open behind you.
02
Stay Outside
Move away from the building before using your phone. Do not re-enter until emergency services confirm it is safe.
03
Call Utility or 911
From outside, call your gas utility (Atmos Energy in Austin) or 911. They will assess the situation and shut off gas if needed.
04
Schedule Testing After Clearance
Once emergency services clear the home, gas line pressure testing confirms what needs repair before service is restored.

What Diagnostics Can Confirm

After emergency clearance, pressure testing confirms line integrity before gas service is restored.

Line integrity confirmed
Pressure test confirms whether line holds
Leak location identified
Isolate which segment needs repair
Non-invasive testing method
No open flame or active gas flow during test
Repair documentation
Findings shared with licensed repair contractor

Related Questions

After Emergency Services Clear the Area

Do not schedule testing until emergency services have confirmed it is safe to re-enter.

Start the Diagnostic QuizBook Appointment